Role: Manager / Chef, Cornwood Inn

Cornwood Inn, in the heart of Cornwood village, is a community-owned free house with ambitions as both a successful pub and a thriving social venture.  We are currently seeking to recruit a talented and enthusiastic individual or couple / partnership (bar manager or chef) to recruit and lead a small team of paid staff and a large pool of volunteers to continue with the development of our community-owned pub. This is a great opportunity to create a new food and drink offer to meet the needs of the local community as well as visitors to Dartmoor from further afield. 

We are looking for an individual or couple / partnership with leadership skills and vision to drive the development of a popular freehouse pub incorporating a social enterprise project, thus delivering ‘More Than a Pub’ to the community.


Job Description

Cornwood Inn is a large rural pub on the South-West side of Dartmoor, serving the population of Cornwood, Lutton and surrounding areas.  With a large car park and sitting in Dartmoor National Park on both a leisure drive and Sustrans cycle route, it is also a potential destination venue.

The pub has recently been taken over by Cornwood Inn Action Group (CIAG) and is being transferred to community ownership by way of shares.  The directors of CIAG (elected by the shareholders) will make strategic decisions regarding the operation and direction of the pub, with the Pub Manager responsible for implementing those decisions, as well as being responsible for making everyday managerial decisions which typically go with this type of role.  The Pub Manager will report to the directors and will meet with them monthly to review operations and performance.

As a community-owned venture, the pub will offer additional services to the community and visitors – enhancing access to Dartmoor and providing services to address social isolation such as affordable meals; meeting spaces; internet access; hairdressing and barber services; parcel and prescription collection and library.  You can read more about the pub’s aspirations by reading the Business Plan available here.

CIAG are looking for someone who can successfully manage the pub as a commercially-successful, free-house venture in a way that fully integrates with the community-driven ‘More than a Pub’ vision.  Although community-owned, the venture is expected to be self-sufficient and profitable without use of volunteer staff.  The pub has been closed since September 2019 so this is an opportunity to create a new food and drink offer to meet the needs of both the local community and visitors to Dartmoor from further afield.  A flexible approach is essential as the role and responsibilities will certainly evolve and change with time.

Going further forward, the pub will have budget for renovation and improvement. The Pub Manager will be expected to have input on ideas to enhance the building and offer as well as managing the impact of any works on day-to-day business. 



  • Running a successful ‘front of house’ - interacting with customers (including serving food and drink) and ensuring that high standards of customer service

  • Running a quality kitchen providing good, value-for-money, freshly-prepared food

  • Developing and maintaining a food and drink offer that meets customer demands and expectations

  • Taking responsibility for pub safety and security

  • Compliance with health and safety regulations at all times in the pub, kitchen and other areas

  • Managing the ‘more than a pub’ offer alongside CIAG and volunteer groups

  • Organising and advertising entertainment such as live music events, comedy nights, quizzes and karaoke competitions

  • Running promotional campaigns (via social media etc)

  • Collecting and acting on customer feedback to improve the overall running of the venue

  • Undertaking regular stock checks, placing orders with suppliers and restocking

  • Ensuring / organising regular maintenance of the premises, including cleaning and repairs - managing these within assigned budget

  • Recruiting, training and managing staff, including leading meetings to update and motivate staff

  • Manage payroll and ensure staff are paid promptly and correctly

  • Monitoring profitability and performance to ensure sales and profit targets are met or exceeded

  • Be accountable for all cash and credit card management throughout the pub, and for regular banking of daily takings and conduct thorough investigation of any cash loss

  • Meeting with CIAG directors to assess pub performance and set sales targets

  • Maintaining relations with members of the local community, the police and liquor licensing authorities

  • Attending periodic meetings with CIAG shareholders, to help address questions and provide first-hand insights

  • Ensuring operation of pub remains lawful at all times

  • Ensuring that any concerns of the pub’s neighbours are listened to and addressed



  • Negotiable depending on experience – to reflect special responsibilities of running a community-owned pub.


Employee Benefits

  • On-site accommodation available.


Working Hours

  • As necessary / to be agreed.



  • Ideally you will hold a personal licence for the sale of alcohol (and you must at least be eligible for one) – no other formal qualifications are specifically required



  • A commercial approach (preferably developed through experience in a retail environment) and the ability to organise successful marketing and promotional activities

  • A working knowledge of cellar management and catering

  • Literacy and numeracy skills

  • Ability to set and meet targets

  • Excellent staff management and leadership skills, plus excellent communication and social skills

  • An understanding of relevant legislation

  • Knowledge of products served and customer facilities

  • Capability to respond positively to pressure

  • Ability to positively manage and balance the various requests of different stakeholders (e.g. shareholders, CIAG directors, customers, other community groups etc.)

  • Willingness to innovate and be flexible / adaptable with the evolution of the business

  • Ability to address varying needs of diverse customer base, ensuring that all parts of the community feel welcome


Additional Information

Refer to our website and Facebook pages for information regarding our business plan and current activities.  The Business Plan offers more detail around the social aspects of the project.


Please complete our contact form to request an application pack.

Applications accepted until 19.00 on Friday, 13 March 2020.

© 2019 by Cornwood Inn Action Group Limited.

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